Terms and Conditions

Terms of Use

The SKIVU website is operated by SKIVU, 4481 Exchange Service Drive, Dallas, TX 75236.
Acceptance of terms of use

These Terms and other applicable conditions and notices contained herein govern your use of the SKIVU service and website. These Terms of Use are an ongoing contract between you and SKIVU and apply to your use of theSKIVU service and website. These Terms of Use affect your rights and you should read them carefully.
Fees and cancellations

You agree to our additional Fees and Cancellations policy.

We reserve the right to change prices at any time. Due to possible information misrepresentations, we may correct typographical and printing errors related to prices at any time. Members should be aware that product prices can and do fluctuate as a result of a supplier changing their wholesale pricing. SKIVU has no control over any supplier's pricing policies and therefore cannot guarantee any item will remain any particular price for any period of time.
Limitations of Liability

SKIVU is referred to as SKIVU. SKIVU entire liability and your exclusive remedy with respect to use of the SKIVU web site and any components of the SKIVU web site, as well as SKIVU's liability to you for breach of the General Terms of Service are limited solely to the amounts you have paid to SKIVU for the use of the web site and for refund or replacement of any product returned by you. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states, SKIVU's liability is limited to the extent permitted by law.

In no event shall SKIVU, its parent companies, its subsidiaries, its members, its partners, its joint ventures, its affiliates, its suppliers, its licensors, its contractors or their respective agents or employees be held liable for costs or procurement of substitute goods or services, lost profits, lost data, business interruption, attorney's fees or any direct, indirect, special punitive, incidental, exemplary or consequential damages, (or any kind of damages whatsoever). This applies even if SKIVU has been advised of the possibility of such damages; whether in an action under contract, negligence, tort or any other legal or equitable theory of recovery; arising out of or in connection with the use, inability to use, or performance of the information, merchandise, and materials available from SKIVU web site, or any part thereof, or your reliance on or use of information, services or merchandise provided on or through The SKIVU web site, or that result from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operation or transmission, any failure of performance, computer virus, communication line failure, theft, destruction, or unauthorized access to, alteration of, or use of your account, whether for breach of contract, negligence or under any other cause of action. In the event SKIVU is found liable under any circumstance under the terms of this agreement, SKIVU's liability shall be limited to the replacement or refund for any product or service purchased from us and the replacement or refund for product will be made after the return of the product to SKIVU.
Electronic communications

By using the SKIVU service, you consent to receiving electronic, phone, and mail communications from SKIVU. These communications will include notices about your account (e.g., shipping and receiving e-mails) and information concerning or related to our service. These communications are part of your relationship with SKIVU and you are entitled to receive them as part of the SKIVU subscription. You agree that any notice, agreements, disclosure or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

All content included on the SKIVU website and delivered to members as part of the service, including text, graphics, logos, designs, photographs, button icons, images, audio/video clips, digital downloads, data compilations, and software, is the property of SKIVU, or its members and is protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of the SKIVU, and protected by U.S. and international copyright laws. Content should not be reproduced or used without express written permission from SKIVU, or its suppliers. SKIVU reserves the right to terminate your membership hereunder if SKIVU, in its sole and absolute discretion, believes that you are in violation of this paragraph, such violations including the copying or other unauthorized use of our proprietary content
Account access & identity protection.

In order to provide you with ease of access to your account, SKIVU will place a cookie (a small text file) on any computer from which you access the SKIVU website. When you revisit the SKIVU website, this cookie will enable us to recognize you as a previous user or as the account holder and provide you with direct access to your account without requiring you to retype any password or other user identification. You are responsible for updating and maintaining the truth and accuracy of the information you provide to us relating to your account. You are also responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You may not share your account with other people by providing them your password. However, if you decide to share your account with other people, you take full responsibility for their actions and liabilities. Users of public or shared computers should log out at the completion of each visit to the SKIVU website. If you find that you're a victim of identity theft and it involves a SKIVU account, you should notify customer service. Then, you should report this instance to all your credit card issuers, as well as your local law enforcement agency. SKIVU reserves the right to place any account on hold anytime with or without notification to the subscriber in order to protect itself and its partners from what it believes to be fraudulent activity. SKIVU is not obligated to credit or discount a membership for holds placed on the account by either a representative of SKIVU or by the automated processes of SKIVU.
Payment obligations.

The member understands that a valid form of payment must accompany all orders. Upon account creation, an order of at least $100 is required for your first order. After your initial order, there is no set minimum order amount.
Shipping and handling

There is no handling fee on orders $100 and over. There is a $2.00 handling fee on orders under $100 placed online. Customer needs to: 1) Place order on the web. 2) Receive invoices electronically. 3) Ship on SKIVU's UPS account. There is a $4.00 handling fee for orders under $100 placed by phone, fax or e-mail.
We Ship Fast and Faster

Many orders are shipped the same day they are received. Our goal is to ship all orders by the second business day, however, if you need something quicker and guaranteed, express fees are available.

To ship the same day you place your order, there is a $10.00 express fee. Orders must be received by 12 Noon C.S.T. (Central Standard Time). To ship the next business day, there is a $5.00 express fee. Orders must be received by 3:00pm C.S.T. Orders placed after 5:00pm C.S.T. on normal business days will be considered received the following business day.
When placing your order online, please mark the appropriate box to indicate your express fee. Please also indicate your express fee on fax, phone and email order.

Note: Orders shipping to California require additional labeling and can take 3 to 4 days to ship.

After an order ships we cannot change the destination address. After an order is placed, we cannot modify the order. Any changes to orders after being placed are subject to additional fees.
Order changes

Generally, the members should assume that once an order is placed, it cannot be changed in any way. However, if the Member contacts SKIVU customer service department as soon as possible with a change request, it may be occasionally possible to amend the order.

After an order ships we cannot change the destination address. Any changes to orders after being placed are subject to additional fees.

As a client of SKIVU, you understand that you are absolutely independent entity from SKIVU. You are responsible to pay taxes to state, federal or local authorities in accordance with any and all applicable laws. This tax responsibility includes collecting and remitting all appropriate sales taxes to state and local authorities.
Legal recourse

Your and SKIVU agree that the laws of the State of Texas and Dallas County shall have exclusive jurisdiction over any dispute or claims, policies, and procedures between you and SKIVU relating in any way to SKIVU service or website or these Terms. You and SKIVU expressly and irrevocably consent to personal jurisdiction and venue in these courts. The non-prevailing party shall pay all attorney's fees and court costs.

Reseller understands that all information provided by SKIVU is confidential and proprietary to SKIVU and must be used by reseller according to the terms of this agreement. Reseller agrees to not provide any confidential or proprietary information received from SKIVU to any business entity that may compete with the SKIVU. Any violation of confidentiality is grounds for immediate termination.
Website information

While www.skivu.com (hereafter the "Website") and all of its dependent pages contain far too much information to be quoted in their entirety in these Terms and Conditions, the Member is responsible for reading and understanding all information contained on the Website. SKIVU is not responsible for any inconvenience, loss of profit, or other complication that the Member, his or her business, or his or her customers may experience as a result of the Member's failure to read and understand all information on the Website. Furthermore, it is the responsibility of the Member to contact and question SKIVU customer service representatives regarding any portion of the Website that they have read but do not understand.
Last updated on May 11, 2015.
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